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Ticket Quality Auditor

Version: 2.2.1 · Jira Cloud · Atlassian Forge

What it does

Ticket Quality Auditor scores Jira issues for completeness, clarity, testability, and actionable requirements. Findings appear in an Issue Panel. Optional AI suggestions can improve ticket text — you review and confirm before anything is written back to Jira.

Install

1. Install from Atlassian Marketplace (Jira Cloud).
2. Grant permissions: read:jira-work, write:jira-work, storage:app.
3. Open Admin to confirm project and issue-type filters (defaults work immediately).
4. Open any issue → Ticket Quality panel → Analyze Ticket.

Issue Panel

• Analyze / Re-analyze — rules-based scoring plus optional Forge LLM analysis
• Improve Ticket — proposed rewrite; applied only after your confirmation
• Scores are 0–100 with quality levels (Excellent / Good / Needs Improvement / Poor)

Admin configuration

• Enable or disable the product, AI, and Improve Ticket
• Automation on issue create/update with minimum interval safeguards
• Project and issue-type filters
• Scoring model version and thresholds

Permissions

• read:jira-work — read issue fields for analysis
• write:jira-work — apply confirmed Improve Ticket updates
• storage:app — store configuration and analysis results in Forge storage

Privacy & AI

Analysis results are stored in Forge app storage. When AI is enabled, selected ticket text is processed by Atlassian-hosted Forge LLMs (no third-party AI egress). See the Privacy Policy.

Support

Support page · support@adlabdevelopment.com